Comprehensive UX, UI, & Accessibility Audits

UX, UI, and Accessibility Audits

Why Does Your Company Website Need a UX, UI, and Accessibility Audit?

In today's fast-paced digital landscape, your website is more than just a digital presence—it’s a key driver for your business success. Poor user experience (UX), inefficient user interfaces (UI), and lack of accessibility can severely impact customer engagement, sales, and brand reputation. Research shows that:

88% of online consumers are less likely to return to a website after a bad user experience. (UXCam)
70% of businesses fail due to poor usability, making it critical to ensure smooth navigation and clear functionality. (UXCam)
Websites with strong UX see conversion rates increase by up to 400%. (UXCam)

A comprehensive UX, UI, and accessibility audit identifies barriers that may deter customers, ensuring a seamless, inclusive experience for all users. Optimizing your design improves satisfaction, engagement, and revenue.

Steps to Get Your Website Audited

Getting started with an audit is straightforward and can transform how users interact with your website. Here’s how it works:

Initial Consultation : We’ll begin with a brief discussion to understand your website's goals and challenges.
Comprehensive Audit: Our team will conduct a thorough UX, UI, and accessibility audit, analyzing critical areas such as usability, navigation, accessibility standards, and overall design efficiency.
Audit Report Delivery : You’ll receive a detailed report outlining the identified issues, their impact on your users, and actionable recommendations for improvement.
Assistance for Fixes (Optional): Need help implementing the changes? We can help with that. Our team specialize in UX/UI improvements and accessibility fixes, ensuring your website meets the highest standards.

A well-executed UX audit offers numerous benefits, providing actionable insights based on data, supporting strategic design, generating useful metrics, and helping to understand user behavior. Most importantly, it boosts conversions and ROI when follow-up actions are implemented.

Costs

The audit process generally takes 5-10 business days, depending on the size and complexity of the website. Pricing starts at €2700, with the final cost determined by the specific requirements and intricacy of the site.

What Happens During a UX Audit?

First up, the big questions. What exactly happens during a UX audit and how does it fit in with usability testing? During a UX audit, an auditor will use a variety of methods, tools and metrics to analyse where a product is going wrong (or right):

Define the audit scope and objectives
Perform user research and analysis
Conduct heuristic evaluation and usability testing
Conduct heuristic evaluation and usability testing
Analyze information architecture and navigation
Ensure Accessibility Compliance and Inclusivity

Let's talk!

Frequently asked questions about UX Audit

What is the goal of UX audit?

The goal of a UX audit is to identify usability issues and areas for improvement in the user experience of a digital product. As a result, it can provide recommendations for enhancing the overall user experience and can lead to improving the overall user engagement and satisfaction as well as contribute to higher conversion rate.

What are the benefits of a UX audit?

Conducting a UX audit can have a host of benefits to the overall user experience and the business performance alike. Benefits include identifying usability issues early in the process, improving overall user satisfaction and engagement, increasing conversion rate and reducing the percentage of users that stop using your product. Consequently, it can lead to enhancing the overall business performance.

What can a UX Audit tell you?

Investing in UX, UI and Accessibility is probably the most important thing you can do for your business. It is important that the recommendations are actionable and are followed up. It also requires a significant investment of time and labour, to the detriment (or at least delay) of other tasks when the internal team does the audit.
However, while a UX audit cannot solve all the problems of an ailing site or app, it can be used to answer some profound questions:

What is working, and what is not?
Which metrics are collected and which should be collected?
What does the data tell you about user needs?
What has already been tried, and what impact did it have on metrics?

A well-executed UX audit delivers actionable insights based on data, supports strategic design, provides metrics for future improvements, and helps understand user behavior. Most importantly, it boosts conversions and ROI when actions are taken.

Independent perspective

You need an independent perspective. Why not swat up and fix UX issues yourself? Even if you had the time to become a UX pro, you are biased and can’t fairly review your own product. It’s not that you’re not objective, you’re just too familiar with how it works. You need an independent perspective.

Let's Work Together on Your Next Project

Interested in a UX design, accessibility audit, or front-end
project? Reach out to discuss how we can help.