UK health professional body: practitioner registration and directory
Two projects for a UK professional health body: a secure practitioner registration service built in Microsoft Power Apps, and a redesign of the public directory people use to find a registered practitioner.
Photo: Unsplash
Overview
Practitioners had to get through a long enrolment process, and the public directory had to work for everyone, including older people on slow phone connections. We designed the registration service inside Microsoft Power Platform, with step-by-step forms that check credentials as people fill them in and a custom theme that doesn’t look like a standard low-code app. We then redesigned the public directory around a readable search and a location map, with type and spacing tested for older users.
Challenges
- Keeping confidential practitioner records and documents secure.
- Building a custom-themed, accessible interface inside standard low-code templates.
- Keeping directory search quick on poor mobile connections and readable for older users.
Results and impact
A step-by-step registration service that checks credentials as practitioners fill it in.
A public directory with clearer search and a location map, designed for readability.
Accessible type and spacing specifications, and a pattern library for the registry website.