Accessibility compliance
Accessibility compliance for public sector work and EU customers
If you run a public sector website, bid for public contracts or sell to customers in the EU, someone will ask whether your site or product meets WCAG 2.2 AA. We find out where you stand, fix what's needed in the code, and give you the documents buyers ask for.
- Audit and fixes from £3,000
- Conformance report from £2,000
- Tested to WCAG 2.2 AA
Which rules apply to you
Public sector websites and apps
Public sector bodies in the UK, such as councils, schools, universities and NHS organisations, must meet WCAG 2.2 AA under the Public Sector Bodies Accessibility Regulations 2018, and publish an accessibility statement. The Government Digital Service checks sites against this (GOV.UK guidance).
Suppliers to the public sector
If you build or run a website, app or online service for a public body, it has to meet the same standard. Expect it in the contract, and expect questions about it in the tender.
Every UK business
The Equality Act 2010 says businesses must make reasonable adjustments so disabled people aren't put at a substantial disadvantage, and that can include your website.
Businesses selling to EU consumers
The European Accessibility Act has applied since June 2025 to certain products and services sold to consumers in the EU, such as online shopping, banking, e-books and transport tickets, including from UK businesses. Service businesses with fewer than 10 staff and turnover or balance sheet under €2 million are exempt.
We're not lawyers. If a contract depends on it, check with one.
What tender documents ask for
- A commitment that what you deliver will meet WCAG 2.2 AA
- Evidence of how you test: tools, manual checks, assistive technology
- An accessibility statement for an existing site or service
- An accessibility conformance report (often called a VPAT) for software products
- How you'll fix problems found after launch
What we deliver
Audit and fixes
Our Accessibility & Conversion Sprint tests your key pages and journeys against WCAG 2.2 AA and fixes the issues in your code, from £3,000 (see the accessibility audit).
Accessibility statement
A statement in the format public bodies use: what standard the site meets, what's not yet accessible and why, and how people can report a problem.
Accessibility conformance report (VPAT)
A report that shows, criterion by criterion, how your product meets the standard. You choose the edition your buyers ask for: WCAG, EU (EN 301 549), US Section 508, or all three. From £2,000. The price depends on the edition and on whether your product needs an audit first.
Public sector work we've done
We've designed, audited and fixed digital services for UK government departments, a national transport operator, professional health bodies and an international public sector organisation, where WCAG compliance is a legal requirement.
Prices
- Accessibility & Conversion Sprint (audit and fixes): from £3,000
- Accessibility conformance report: from £2,000
- Accessibility statement: included with the Sprint
Every price is fixed and agreed in writing before we start. See all prices
Compliance questions
Do public sector websites have to meet WCAG 2.2 AA?
Yes. Under the Public Sector Bodies Accessibility Regulations 2018, UK public sector websites and apps must meet WCAG 2.2 AA, with some exemptions, and publish an accessibility statement. The Government Digital Service monitors them.
What is a VPAT, and how much does a conformance report cost?
A VPAT is a template for an accessibility conformance report, which shows how a product meets each accessibility criterion. Ours start at £2,000. The price depends on which edition you need (WCAG, EU EN 301 549, US Section 508 or all three) and on whether your product needs an audit first.
Does our own website need to be accessible to win a public contract?
The buyer mostly cares about what you will deliver to them, which must meet WCAG 2.2 AA. Some tenders also ask about your own accessibility practice, and an accessible site with a clear statement is easy evidence that you take it seriously.
Which accessibility laws apply to a UK business?
The Equality Act 2010 applies to every UK business. Public sector bodies also have the 2018 accessibility regulations. If you sell certain products or services to consumers in the EU, the European Accessibility Act can apply too. We're not lawyers, so check with one if a contract depends on it.
Can you write our accessibility statement?
Yes. We test your site first, then write the statement in the format public bodies use: the standard it meets, any known issues and how to report a problem. It comes with the Accessibility & Conversion Sprint.
Not sure what your website needs? We'll take a look.
Enter your website and we'll send you a short personal video with:
- what's stopping visitors from contacting you
- how your site works on a phone
- any accessibility problems, and how serious they are
- what we'd fix first
Free, recorded personally, and no pressure to buy.
This site is tested to WCAG 2.2 AA. Read the accessibility statement.