Enquiries sorted before anyone opens the inbox
Julien CôteVideoMost firms take new enquiries the same way: a form with a name, an email and a message box. Then someone on the team reads each one and writes back to find out what the person needs. Which service is it? How urgent? Is it work you even do?
All of that happens before the real conversation starts, and the person who wanted an answer may ask another firm in the meantime.
We set up AI tools that take that first round off your team. When a new enquiry comes in, the AI asks the questions your team would ask, sorts it by what the person needs and offers them a time for a first call. So when you open the inbox, the enquiries are already sorted, and the people ready to talk have been offered a time.
The assistant on our own website works the same way. It answers from the site's own pages, replies in your language and is clearly labelled as AI. Open the chat on this page and ask it something.
Written by
Julien CôteCôTEDESIGNS
Losing enquiries after hours?
AI enquiry handling starts from £1,500. It answers new enquiries as they arrive, asks the questions your team would ask and passes each one on sorted, with a person checking anything that matters. Tell us how enquiries reach you now and we'll do a free review of what could be automated.