Senior / Lead UX Designer
Kerv Digital
Multi-client enterprise and public-sector digital transformation programmes at Kerv Digital, delivering accessible cloud services and collaborative software tools.
Duration:2 Years
Team:8 members
Enterprise UXDigital TransformationService DesignCloud ServicesGovTech
Overview
Managed complex UX/UI design processes for Kerv Digital's enterprise and public-sector projects. Built close relationships with product managers and public authorities to replace outdated, fragmented software with streamlined, clean dashboards built to GDS standards.
Challenges
- Managing multiple high-stakes client pipelines concurrently.
- Aligning legacy enterprise workflows with GDS design patterns.
- Conducting secure user research interviews with vulnerable citizens.
Results & Impact
Delivered 5 major public sector cloud tools that passed WCAG 2.1 AA audits.
Reduced system training time for internal staff by 50%.
Achieved stellar feedback from governmental auditing divisions.